Privacy Policy for The Standard Salon
Effective Date: February 2025
At The Standard Salon, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or interact with us in any way. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website, sign up for services, or contact us:
Personal Identification Information: Name, email address, phone number, postal address, and other details you provide when booking an appointment or contacting us.
Payment Information: Credit card or payment details for service payments, handled securely through third-party payment processors.
Usage Data: Information about how you use our website, including IP addresses, browser type, pages visited, and duration of visit.
Booking Information: Details regarding the services you request or book with us, including appointment dates and times.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To process bookings, appointments, and deliver the services you request.
To Communicate with You: To send appointment confirmations, reminders, updates, and promotional offers (with your consent).
To Improve Our Services: To analyze website usage, improve user experience, and enhance the quality of our services.
To Process Payments: To process payments and billing for the services you purchase.
To Respond to Inquiries and Feedback: If you contact us regarding a concern or service satisfaction, we will use your contact details to follow up.
To Comply with Legal Obligations: We may use your information to comply with legal requirements, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information. This includes encryption, secure servers, and other technological safeguards to prevent unauthorized access or disclosure. We also limit access to your information to authorized personnel who need it to perform their job duties.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers for the purpose of fulfilling our obligations to you, including:
Payment Processors: To process payments securely.
Marketing Partners: If you opt in to receive promotional communications, we may share your contact information with marketing partners (you may unsubscribe at any time).
Legal and Regulatory Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance user experience and collect usage data. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of the website.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to certain legal limitations.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and SMS messages by following the unsubscribe link in our communications or by contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Information].
8. Our Operational Policies
Hours of Operation:
We are open during the following hours:
Monday-Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Appointments and Walk-Ins:
While we happily accept walk-ins if a stylist is available, we strongly recommend booking your appointment in advance to ensure availability and save time.
Satisfaction Guarantee:
If you are not completely satisfied with your service, please contact us within 7 days of your appointment. We will be happy to make adjustments to ensure you are in love with your hair.
Product Return Policy:
We want you to love every product you purchase from us. If you are not fully satisfied, we gladly accept returns or exchanges within 30 days of the original purchase date, even if the product has been gently used. Please bring the product back with its original packaging and proof of purchase. Products must be in a condition reflecting minimal use.
Cancellation Policy:
We kindly request that you give us a minimum of 24 hours' notice if you need to cancel your appointment. Any appointment canceled with less than 24 hours' notice will incur a cancellation fee of 25% of the scheduled service(s). No-shows will be charged the full amount of the service booked. Repeated no-shows may require a non-refundable deposit to book future appointments.
Late Policy:
We offer a 15-minute grace period for late arrivals. If you arrive within this window, we will do our best to accommodate your full service. However, if you are more than 15 minutes late, your service may be adjusted to fit the remaining time, which could result in a shorter service. The full service fee will still apply.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
The Standard Salon
677 Main St
Suwanee, GA 30024